Delivery & Return

Shipping and Return Policy:

Shipping:

• Orders will be processed and shipped within 1 to 3 business days from the date of purchase.
• Delivery within New Zealand typically takes 3 to 5 business days.
• For international orders, delivery may take up to 15 business days, depending on the destination.

Return Policy:

• We offer a 30-day money-back guarantee on all products.
• To initiate a return, please contact us within 14 days of receiving your order.
• Returned items must be in their original condition, unused, and undamaged.
• Customers are responsible for the cost of return shipping.
• Once the returned item is received and inspected, we will process the refund within 5 business days.

Please note:

• Refunds will be issued to the original payment method used for the purchase.
• Shipping costs are non-refundable.
• In the case of damaged or defective items, please contact us immediately for assistance. We will arrange for a replacement or refund, including return shipping costs, if applicable.